SHIPPING & RETURNS
All orders are sent out by Royal Mail Signed For delivery service.
- Free UK Shipping
- EU orders are a flat rate of £6.95 and Free shipping for orders over £39
- Worldwide shipping including USA costs flat rate of £8.95 and free shipping on orders over £39
- All international orders are Tracked & Signed for.
It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately, we have no control over these charges and cannot predict what they might be.
Please email us if you have any questions regarding shipping:
Estimated delivery times:
- Up to 3 working days for UK orders.
- Up to 5-10 days for European orders.
- Up to 7-12 days for the Rest of the World.
Refunds & Exchange
We are happy to accept returns and offer exchanges, credit note or refunds on any product you are not completely satisfied with, simply return the unused/unopened product in its original packaging within 14 days of receipt.
Please return the item/s using the returns label that comes with your order.
Unfortunately we cannot bear the cost of shipping the returned item, however, if the goods were damaged in transit we will of course refund all shipping costs. We advise all returned products be sent using a delivery service that insures for the value of the goods.