SHIPPING & RETURNS

Shipping

Estimated delivery times:

  • Up to 2-3 working days for UK orders.
  • Up to 5-7 working days for American orders 
  • Up to 5-14 working days for Rest of World.

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  USA orders: Up to 5-7 working days

    •  Flat rate of £9.90 and free shipping for orders over $90. Estimated at 5 - 7 working days once despatched. Please allow up to 10 working days.
  • Refunds & Exchange

    We are happy to accept returns and offer exchanges, credit note or refunds on any product you are not completely satisfied with, simply return the unused/unopened product in its original packaging within 30 days of receipt.

Express Delivery DHL £20.00: Allow 2 - 5 weekdays once dispatched. Please email info@lihabeauty.co.uk if you would like this option.

*Please note this price may increase if your order weighs over 2kg or your location is classed as remote by DHL. We will contact you if this is the case. Receive text updates and tracking info.

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UK orders: 2-3 working days

All orders are sent out by Royal Mail Signed For delivery service.

  • Free UK Shipping over £30. Flat rate of £2.90 on orders under £30. Estimated at 2-4 working days once dispatched. Please allow up to 12 working days. 
  • Refunds & Exchange

    We are happy to accept returns and offer exchanges, credit note or refunds on any product you are not completely satisfied with, simply return the unused/unopened product in its original packaging within 14 days of receipt.

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EU & NON-EU CUSTOMERS: Please visit our EU distributor LIHA store to shop -CLICK LINK HERE

Our EU distributor partner is based in the Netherlands so additional no duties or taxes will be added to your order. 

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Rest of the World including: Asia, Australia, New Zealand, Africa, Middle East:

  • Worldwide shipping including USA costs flat rate of £12.95 and free shipping on orders over £70. Estimated at 5- 14 working days once despatched. Please allow up to 21 working days. 
  • All international orders are Tracked & Signed for. 
  • Refunds & Exchange: We are happy to accept returns and offer exchanges, credit note or refunds on any product you are not completely satisfied with, simply return the unused/unopened product in its original packaging within 30 days of receipt.

Express Delivery DHL £30.00: Allow 2 - 5 weekdays once  dispatched. Please email info@lihabeauty.co.uk if you would like this option.

If your country is not listed on our website as a destination that we currently ship to please email info@lihabeauty.co.uk and we will organise a quote for delivery for you.

*Please note this price may increase if your order weighs over 2kg or your location is classed as remote by DHL. We will contact you if this is the case. You will receive text updates and tracking info.

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It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately, we have no control over these charges and cannot predict what they might be.

Please email us if you have any questions regarding shipping:
info@lihabeauty.co.uk

    Refunds & Exchange

    We are happy to accept returns and offer exchanges, credit note or refunds on any product you are not completely satisfied with, simply return the unused/unopened product in its original packaging within  14 days for UK orders and 30 days of receipt for USA and the rest of the world.

    Please return the item/s using the returns label that comes with your order.

    Unfortunately we cannot bear the cost of shipping the returned item, however, if the goods were damaged in transit we will of course refund all shipping costs. We advise all returned products be sent using a delivery service that insures for the value of the goods.